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All-In-One Genesys & Cisco reporting!

Updated: Feb 11, 2021

This paper studies the link between working hours and productivity using daily information on working hours and the performance of agents receiving voice and media. Sometimes it is confusing for supervisors to get reports on Agent’s level when it shows that the value is exceeding the time shift hours. Here are a few tips about how to avoid this confusion.





Blogging from Your Wix Blog Dashboard

On the dashboard, you have everything you need to manage your blog in one place. You can create new posts, set categories and more. To head to your Dashboard, open the Wix Editor and click on Blog > Posts.


Blogging from Your Published Site

Did you know that you can blog right from your published website? After you publish your site, go to your website’s URL and login with your Wix account. There you can write and edit posts, manage comments, pin posts and more! Just click on the 3 dot icon ( ⠇) to see all the things you can do.


#bloggingtips #WixBlog

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